Website owner, the offering, and binding of Terms

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This website is owned and operated by Paola Valencia with the tax identification number 297914081under the commercial name The Lumibox Photobooth Service located in Vouzela, 3670-051 Portugal. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors photobooth services for celebrations and corporative events to individuals and companies. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

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Who can use your website

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In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in Portugal, and possess the legal authority, right and freedom to enter into these terms as a binding agreement.

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Key commercial Terms offered to customers

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When buying a service, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase a service or an item when you commit to buy a service or an item and you complete the payment process.

Our prices are based on individual quotes and personalisation of the service. The values of our service are given in Euros. We reserve the right to change our prices for services displayed at any time and to correct pricing errors that may inadvertently occur. Our prices include VAT.

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We offer our photobooth service throughout continental Portugal. The service is provided at the address provided by the Client when registering or placing the order on the same day of the event.

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Return and refund policy

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For any cancelation service, you should contact us by email info@thelumibox.com or a call 14 days before the event, and we will exchange it or offer a refund based upon the original payment method. Funds will be refunded within 14 business days of cancellation. (In accordance with the right of free termination in contracts concluded remotely or concluded outside the establishment - Decree-Law no. 24/2014 - art 10). In addition, please note the following: (i) Services can be cancelled only in the country in which they were originally purchased. (ii)The following products are not eligible for return: any package is not cancelled within 14 days of the cancellation policy.

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Retention of right to change offering

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We may, without prior notice, change the Services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

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Warranties & responsibility for services and products

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When we receive a valid warranty claim for a service purchased from us, we will either repair the relevant defect or replace the service. If we are unable to repair or replace the service within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

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Ownership of intellectual property, copyrights, and logos

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The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of >Paola Valencia<. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text, and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

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Right to suspend or cancel user account

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We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

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Indemnification

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You agree to indemnify and hold Paola Valencia harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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Limitation of liability

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To the maximum extent permitted by applicable law, in no event shall Paola Valencia, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Paola Valencia assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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Right to change and modify Terms

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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Promotional emails and content

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You agree to receive from time to time promotional messages and materials from us, by mail, email, or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

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Preference of law and dispute resolution

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These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Portugal, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Viseu, Portugal. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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Updated, March 2024

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